Complaints & Feedback
We want to hear from you. Mind Remedy Support is committed to high-quality, safe, and respectful care. If something isn’t right, we want to know – and we take every piece of feedback seriously.
How to Make a Complaint
You can raise a concern at any time by contacting us directly. All complaints are handled confidentially, respectfully, and without impact on your supports.
Phone: 0468 248 846
Email: hello@mindremedysupport.com
External Escalation
If you feel your concern has not been resolved, you have the right to contact the NDIS Quality and Safeguards Commission at any time.
Phone: 1800 035 544
Website: ndiscommission.gov.au